Frequently Asked Questions

It depends on the level:

• Level 2 EY Practitioner — no prior qualifications needed.Ideal if you're new to childcare.
• Level 3 EYE Diploma / Residential Childcare — you must currently be working in an early years or childcare setting.
• Level 3 CAVA — you need access to real learners to assess in your current role.
• Level 5 Leadership — requires a Level 3 EYE qualification.

Not sure where you fit ? Use the course finder or ask us directly.

Use the course finder — answer 4 quick questions and it will highlight the best match for your background and goals.

If you're still unsure after that, message us directly on WhatsApp. We'll ask a few questions and point you in the right direction — usually within a few hours.

All course materials, resources, and portfolio tools are hosted on the online learning platform — accessible from any device at any time.You work through your units at your own pace, building a portfolio of evidence as you go.

You can book dedicated 1:1 support sessions with Nicole on weekday evenings and weekends. See the full details on the How It Works page.

Yes.The course fee can be split into equal monthly payments over the duration of your course — with no interest or hidden charges and no credit check required.

See the full breakdown on the Fees page.

Yes — every course carries a separate fee charged directly by the awarding body (ICQ or NCFE) who issue your official certificate. This is paid once at registration and is not included in the course fee.

See what it comes to for your course on the Fees page .

Many learners have their course fully funded by their employer through training budgets — paying nothing out of pocket.This is especially common in nurseries, children's homes, and care settings.

• Ask your manager whether a training budget exists
• Nicole can provide a formal course quote letter for your employer
• Your employer pays directly — you focus on learning

Mention it when you apply and Nicole will walk you through the process.

Fast Track is an accelerated study option that lets you complete your qualification in 3–5 months instead of the standard duration.The qualification, assessment standards, and certificate are identical to the standard route — only the pace changes.

Full details including a standard vs Fast Track timeline comparison are on the Fast Track page.

Fast Track uses the same payment options as the standard route — pay the full course fee upfront or spread it across equal monthly instalments over your chosen study period. No interest, no credit check.

See the Fees page for the full breakdown.

Yes. If you've already begun a qualification with another training provider but didn't complete it, for any reason, we may be able to pick up where you left off rather than starting from scratch.

The process depends on how much of your portfolio you completed and which awarding body was used:

• If your previous work was assessed under the same awarding body (ICQ or NCFE), your existing portfolio evidence can often be transferred across.
• If a different awarding body was used, Nicole will review what you have and advise what can be credited and what needs to be redone.
• In some cases a short gap-analysis assessment is needed to establish your current level before continuing.

There is no penalty for having dropped out previously — the priority is getting you to your certificate, not judging past circumstances. Message us on WhatsApp with your previous course details and we'll let you know exactly where you stand.

1. You submit the short application form.
2. You shall receive a payment link to complete the payment.
3. Our team will confirm your enrolment, usually within 24-48 hours.
4. You shall receive an email of what happen next, and a link to book your induction.
5. You shall also receive a separate email of the login details to the learning platform.
6. Your learning begins at a pace that fits your life.